Privacy & Use Policy

Effective Date: October 6th 2025
Last Updated: October 6th 2025

IgniteUP (“we”, “our”, “us”) operates this website (www.igniteup.ca) to provide information about our services and enable communication with clients, partners, and prospective customers. We are committed to protecting your privacy and ensuring that any personal information you share with us is handled responsibly. IgniteUP is the data controller responsible for the personal information collected through this website. You may contact us using the details provided in Section 9.

We may collect the following types of information when you interact with our website:

  • Contact Information: such as your name, company, email address, and phone number when you complete a contact form or subscribe to updates.
  • Usage Data: such as IP address, browser type, and pages visited, collected through standard web analytics tools (e.g., Google Analytics).
  • Business Information: if you provide details about your organization during inquiries or consultations.

We use collected information to:

  • Respond to inquiries and provide requested information about our services
  • Improve our website and customer experience
  • Send occasional business updates or marketing communications (only with your consent)
  • Fulfill legal, administrative, or contractual obligations

We do not sell or rent your information.

Data may be shared only with:

  • Trusted service providers who support our website or CRM under confidentiality agreements
  • Legal authorities if required by law

We store information securely and retain it only as long as necessary for the purposes above.

Our website may use cookies or similar technologies to enhance browsing experience and analyze site traffic. You can control or disable cookies through your browser settings.

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing communications
  • Request details about how your data is processed

You can exercise these rights by contacting us here.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

We may update this policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

If you have any questions about this policy or our data practices, please contact us using the contact form here. Select “General Question” as inquiry type.